Terms of Service
Last updated: August 21, 2026
Please read these terms carefully before using our services. By accessing this service, you agree to be bound by the following conditions.
Table of Contents
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Service purposes are health navigation and education exclusively
We do not provide diagnosis, treatment, or prescriptions. In a medical emergency, call 911 in the United States or your local emergency number immediately. By using this service, you acknowledge that you remain responsible for decisions concerning your health.
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DISCLAIMER
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Our services encompass health education, wellness guidance, and navigation support within the medical system. We explicitly exclude diagnostic, therapeutic, or prescriptive services. All consultations are intended solely for educational purposes.
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The information provided during our consultations shall not be construed as any of the following:- A medical diagnosis- A clinical treatment plan- Prescription or medication adjustment- A substitute for care by a licensed physicianIf you have any specific medical concerns, you must consult with a licensed healthcare provider.
By using our services, you acknowledge and agree to the following:You assume full responsibility for all decisions made regarding your healthYou must seek emergency or in-person medical care whenever necessaryYou shall not delay, disregard, or substitute professional medical advice from your primary physician because of information provided by this service
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⚠️ We do not provide emergency services If you experience chest pain, shortness of breath, severe pain, sudden weakness, or any other medical crisis, call your local emergency number or go to the nearest hospital immediately.
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We are not a HIPAA-covered entity. However, we take the protection of your privacy and personal information seriously and handle information using appropriate safeguards. Personal information and health-related information you provide are used only to provide health navigation and consultation support. We do not sell your personal information or disclose it to third parties except when required by law or necessary to provide the service. Please see our Privacy Policy for details.
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Unless otherwise specified, payment is due at the time of booking. No refunds will be provided after the consultation has been conducted. For rescheduling, please notify us at least 24 hours in advance. Please review our Refund Policy for specific details regarding cancellations and refund eligibility.
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These services are operated from the United States. By accessing our services, you agree that any legal matters or disputes shall be governed by and settled exclusively under the jurisdiction of the United States.
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By engaging with our services, you acknowledge and agree to the terms and conditions outlined herein.
Japan Health Navigator
Online Japanese health support and healthcare navigation for Japanese residents and families across the U.S.
Email: info@japanhealthnavigator.com
phone: 682-231-3743
© 2026 Japan Health Navigator. All rights reserved.
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